You dream it. We deliver it.

We extend your vision to your customer, speedily, affordably and accurately, strengthening your relationships and value in the process.

VGS offers fully integrated logistics for catalog, association, direct marketing and e-commerce companies interested in enhancing the customer experience. VGS, through its expertise and network of partners, offers end-to-end order solutions including:

• Web, e-Commerce and CRM integration
• Multi-channel order acceptance
• Secure transaction & payment processing
• Warehousing & inventory management
• Distribution and logistics support
• Real-Time order & shipping status
• Flexible and scalable product & programs fulfillment
• Returns, credit and order management
• Call Center Support

Seamless customer support, coupled with our robust technology solutions provide clients with the total package - an end-to-end fulfillment solution, superior service throughout the process, and positive post-sale experiences.

AMS offers solutions for both Business-to-Business (B-2-B) and Business-to-Consumer (B-2-C) clients, including Pick and Pack, Product Fulfillment and Distribution, Pack-out / Assembly, Order Management, Inventory Management, Logistics and Returns Processing services.

Our services are designed to be flexible and supportive of a wide variety of distribution and fulfillment needs. Whether you sell toys, gifts, apparel, specialty items, books or other consumer products, VGS can manage your inventory, fulfill your products and handle your inbound sales and customer service.

VGS enables its Direct to Consumer clients to capitalize on their market strengths by expanding their reach in the D2C market. VGS offers expertise demanded by end-consumers in the global marketplace. By outsourcing inventory management, fulfillment, distribution and other customer interaction functions to VGS, these organizations are realizing their goals and objectives everyday. A few of the services VGS is able to provide D2C clients are listed below:

Our product fulfillment system can handle all aspects of fulfillment including:

Moulton is truly a full service provider, offering:

• Product fulfillment services
• Management of continuity programs
• Retail product distribution
• Drop shipping to shopping channels
• Domestic and international service

Logistics and Parcel Services

Taking care of every business need and exceeding customers’ expectations are the focal points of Virtual Global Services/American Mailer’s full-service distribution solutions. Our distribution services go the extra mile to save you more, utilizing route optimization and cost analysis for all outbound shipping.

Parcel Consolidation

Virtual Global Services/American Mailers partners with the U.S. Postal Service to offer economical direct to consumer delivery services. Virtual Global Services has a unique postal agreement that allows for multiple shipper commingling of the following mail classes:

• Standard Mail Regular Parcels over 4 ounces.
• Standard Mail - Not Flat Machinable Parcels over 4 ounces.
• Bound Printed Matter Parcels.
• Parcel Select Parcels

Parcel Consolidation services currently available include:

• Service Offering Weight Range Tracking Transit Times
• Economy Ground 4 ozs – > 1 lb Optional 4 – 10 Days
• NETsort - BPM 1 – 15 lbs Optional 4 – 10 Days
• NETsort - Parcel 1 – 70 lbs Yes 4 – 10 Day

Parcel Expeditor

Virtual Global Services also partners with UPS, Fedex, DHL, TNT and other parcel expeditors to offer economical time definite delivery services.

Freight & Logistics Management

The recent USPS Rate increase coupled with fewer parcel consolidator options has created a perfect storm for budget busting transportation costs, particularly for direct to consumer shippers. In addition, carriers across all transit modes have been aggressively raising rates due to fuel costs and other market factors.

Virtual Global Services has a unique ability to leverage its own transportation spends, parcel consolidation services and logistics expertise to provide tangible cost savings for our customers.